We are releasing a very limited number of tickets to both Catalyst shows at 12:00pm PST Saturday May 5th, available on this page. Tickets for our Sunday May 6th show will be available on this page. Both shows are 18+. (For tickets to the Monday May 7th show go here: https://www.bassnectar.net/?p=12827)
We once again would like to thank you for your patience and incredible support through this difficult process. All ticket holders for the Civic Show that was canceled should have now received multiple emails over the last few days with detailed instructions on how to exchange or be refunded. If not, please see below for those instructions. If you have a ticket to exchange please either get down to the Civic Box Office by 1:30pm Saturday May 5th, or go here for online exchange http://www.inticketing.com/support.php
THE CIVIC BOX OFFICE PHYSICAL EXCHANGE CLOSES AT 1:30PM SAT MAY 5TH
THE ONLINE EXCHANGE CLOSES AT 5:00PM SAT MAY 5TH
ANY REMAINING TICKETS WILL BE RELEASED TO THE PUBLIC
TICKET REFUNDS WILL CONTINUE TO BE HONORED THROUGH THE CIVIC AND BASSNECTAR TICKETING
NO SANTA CRUZ CIVIC AUDITORIUM TICKETS WILL BE HONORED AT EITHER CATALYST EVENT!
For Refunds:
If Purchased Through Santa Cruz Tickets
– Check and cash payments reimbursed with cash (or check if preferred) via the Santa Cruz Civic Box Office, or call (831) 420-5260 to request a check.
– Visa and Mastercard payments will be credited back to original card please come to the Civic Box Office or call SCTickets at (831) 420-5260 (as credit card numbers are not retained in our system). Discover card purchases call UCSC Ticket Office (831) 459-2159; Tues-Sat 12pm-4pm. Besides Discover card purchases, all refunds will be issued from the Civic Box Office during normal business hours: Tuesday through Friday from 11am-6pm and 10am-1:30pm on Saturdays. In addition, the Civic Box Office will remain open from 6pm-10pm on Thursday, May 3rd, 2012.
– If Purchased through Bassnectar Ticketing please use this link:
http://www.inticketing.com/support.php
Subject Ticketing/Event Cancellation